Privacy Policy

Effective date: Jan. 01, 2024

This Privacy Policy describes how AppsBite (“we”, “us”, or “our”) collects, uses, shares, and protects Personal Data when you use our websites, products, and services (collectively, the “Services”). If you do not agree, please discontinue use of the Services.

1) Data We Collect

• Account & Contact Data: name, email, phone, company, role.
• Usage & Device Data: IP, device/OS/browser info, pages viewed, referring URLs, timestamps.
• Transaction & Billing Data: billing name, address, tax IDs, limited payment info (processed by our PSP).
• Support & Communications: messages, tickets, call recordings (where legally permitted).
• Content You Provide: files, prompts, code, datasets, configuration.
• IoT/Telemetry (if applicable): device IDs, sensor readings, event logs.
• Blockchain-related: wallet address, on-chain transaction hashes and events (public by design).
• AI/ML Inputs & Outputs: prompts, model outputs, evaluation feedback, and usage metrics.
• Cookies & Similar Tech: session cookies, analytics, and preference storage (see below).

2) How We Use Data

• Provide, operate, secure, and improve the Services.
• Authenticate users; prevent fraud, abuse, and security incidents.
• Process orders, subscriptions, invoicing, and support.
• Personalize UX; run analytics and performance measurements.
• Develop and evaluate AI features (including RAG, agents, and model tuning) with appropriate safeguards.
• Comply with legal obligations and enforce agreements.

3) Legal Bases (EEA/UK)

We process Personal Data based on: (i) contract necessity, (ii) legitimate interests (e.g., service improvement, security), (iii) consent (e.g., certain cookies/marketing), and (iv) legal obligations.

4) Cookies & Tracking

We use cookies and similar technologies for sessions, preferences, analytics, and security. You can control cookies via your browser settings. Blocking some cookies may impact functionality.

5) Sharing & Disclosures

• Vendors/Processors: hosting, analytics, payments, email, customer support.
• Enterprise & Integrations: third-party tools you connect at your direction.
• Legal & Safety: to comply with law, protect rights, or investigate abuse.
• Business Transfers: in mergers, acquisitions, financing, or sale of assets.
• Public/On-chain Data: certain blockchain activity is public and immutable.

6) International Transfers

We may transfer Personal Data globally. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

7) Security

We implement technical and organizational measures (encryption in transit, access controls, logging). No method of transmission is 100% secure; please use strong passwords and enable MFA where available.

8) Data Retention

We keep Personal Data only as long as necessary for the purposes above or as required by law, then delete or anonymize it.

9) Your Rights

• EEA/UK: access, rectification, erasure, restriction, portability, and objection. Right to lodge a complaint with your DPA.
• California: rights to know/access, delete, correct, and opt-out of sale/sharing of personal info.
• India (DPDP Act 2023): rights to access, correction, erasure, grievance redressal; contact our grievance officer.

To exercise rights, email us at [legal@yourcompany.com]. We may need to verify your identity.

10) Children’s Privacy

Our Services are not directed to children under the age required by applicable law. If you believe a child provided data to us, contact us to request deletion.

11) AI & Blockchain Specifics

• AI: We may process inputs/outputs to improve quality, evaluate bias, and prevent abuse. You can opt-out of training where contractually allowed.
• Blockchain: Transactions are public and generally irreversible. Do not share private keys or seed phrases with us.
• IoT: Device telemetry may include sensitive operational data; secure devices and networks appropriately.

12) Changes to This Policy

We may update this Privacy Policy. We will post the new version with an updated “Effective date.” Material changes may be notified via email or in-app.

13) Contact

AppsBite • Email: info@appsbite.live